Terms and Conditions
Last Updated: January 28, 2026
These Terms and Conditions ("Terms") govern your use of the website www.chefbrandonrogers.com (the "Website") and the services provided by Chef Brandon Rogers, LLC ("Company," "we," "us," or "our"). By accessing or using the Website or engaging with our services, you agree to comply with these Terms, including all applicable federal and state laws, including Illinois requirements.
These Terms are designed to dovetail with our Privacy Policy and provide full compliance with:
815 ILCS 505 – Consumer Fraud and Deceptive Business Practices Act (CFDBPA)
Retail Installment Sales Act (815 ILCS 405)
Illinois warranty and consumer protection standards
Data retention and records requirements
Key consumer rights including the 3-day right to cancel
1. Services and Use
Chef Brandon Rogers, LLC provides personal chef services, meal delivery, and related culinary services. Access to and use of the Website or our services constitutes acceptance of these Terms. You agree not to use our services or Website for unlawful purposes or in ways that could damage, disable, or impair the Website.
2. Consumer Rights and Illinois Compliance
a. 3-Day Right to Cancel
For transactions made at a consumer's residence totaling $25 or more, Illinois law provides a 3-day right to cancel. A Notice of Cancellation form will be provided to you in accordance with Illinois law. You may cancel within 3 business days without penalty.
b. Consumer Fraud and Deceptive Business Practices Act (815 ILCS 505)
We comply with the CFDBPA by ensuring that all marketing, promotional offers, and terms related to services, periodic payment plans, or prize offers are not misleading or deceptive.
c. Retail Installment Sales Act (815 ILCS 405)
For any services offered on installment plans, we will provide clear, written disclosures of finance charges and terms before the first installment payment is due.
d. Warranty Compliance
All goods and services provided conform to descriptions on the Website and are of merchantable quality as required by Illinois standards and applicable warranties.
e. Data Protection and Records
We maintain records of transactions, customer communications, and relevant business records for at least three (3) years in compliance with Illinois standards.
3. Detailed Policies
a. Cancellation and Refunds
Cancellation requests must be submitted in writing or via email. Refunds will be processed according to the terms outlined in your service agreement or as required by law. Specific cancellation rights, including the 3-day right to cancel, will be honored where applicable.
b. Shipping and Delivery
For services or products involving delivery, we will provide estimated delivery times. While we strive for timely delivery, we are not responsible for delays due to unforeseen circumstances or events beyond our control.
c. Returns
Return policies for physical goods will be clearly communicated at the point of purchase. Services are generally non-refundable once rendered, unless required by law.
4. Liability and Disclaimers
To the fullest extent permitted by law:
We are not liable for indirect, incidental, or consequential damages arising from the use of our Website or services.
Services are provided "as is" and "as available" unless otherwise expressly warranted.
Any risk associated with meal preparation, dietary restrictions, or use of our culinary services is assumed by the user.
5. Payment Terms
Payments are processed securely via Stripe, Inc. All applicable taxes, fees, and finance charges (if installment plans are used) will be disclosed prior to payment. By submitting payment, you agree to these Terms.
6. Intellectual Property
All content on the Website, including images, recipes, text, and branding, is owned by Chef Brandon Rogers, LLC or its licensors. Unauthorized use or reproduction is prohibited.
7. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Applicable federal and other state laws may supplement these Terms where relevant.
8. Modifications
We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Your continued use of the Website or services constitutes acceptance of any updates.
9. Contact Information
For questions regarding these Terms or to exercise any rights under applicable laws, please contact:
Chef Brandon Rogers, LLC
Email: info@chefbrandonrogers.com
Website: www.chefbrandonrogers.com

